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Terms and Conditions

Welcome to NOOSHIN. Below are the terms and conditions on which we will provide the goods in our ‘Ready-to-Wear Collection’. The supply by us of Made to Measure and Bespoke tailoring services are governed by separate Terms and Conditions. References to ‘you’ in these terms shall refer to the customer, and references to ‘we’, ‘our’, ‘us’ shall refer to NOOSHIN, a trading name of Julie Gipson Enterprises Limited

1. THE CONTRACT BETWEEN US

We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address provided at time of purchase. Our acceptance of your order brings into existence a legally binding contract between us.

2. PRICING AND AVAILABILITY

2.1 The prices payable for the products that you order and delivery charges are as set out on our website. All prices include any applicable VAT. All prices are in sterling.

2.2 Please note that estimates for delivery times are not guaranteed and should not be relied upon as such. It might not be possible for us to deliver to some locations.

2.3 As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.

2.4 We reserve the right to cancel the contract between us if:

2.4.1 We have insufficient stock to deliver the goods you have ordered;

2.4.2 We do not deliver to your area or specified address; or

2.4.3 In our absolute discretion, we suspect that the purchase is being made fraudulently or if we are only provided with a care of address; or

2.4.4 One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from my suppliers.

2.5 If we cancel your contract we will notify you by email and will credit to your account any sum deducted by me from your credit card as soon as possible but in any event within 10 days of your order. We are not be obliged to offer any additional compensation for disappointment suffered.

3. RETURNS

3.1 By law, customers located in the European Union have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered. For more information, see Your Statutory Rights.

Where you're withdrawing from your purchase within the seven working day cooling-off period, and there's been no error on our part, we'll refund the cost of the item and the cost of sending the item to you as follows:

  • where you're returning an item that was part of a larger order, we'll refund the per-item charge for delivery that you incurred
  • where you're returning an entire order, we'll refund applicable per-item delivery charges and the per-delivery charge that you incurred
  • we'll refund only standard (Airmail) postage charges for items delivered outside the UK

3.2 Where you are withdrawing from your purchase between seven and 30 days after delivery and there's been no error on our part, we'll refund only the cost of the item. We won't refund the cost of delivery or other services provided to you in connection with your purchase. If you use a personalised pre-paid return label, we'll deduct the return postage from your overall refund.

3.3 To return your order visit Returns page and complete the form as instructed

3.4 Once you have notified to us that you are returning your purchase, any sum debited to me from your credit card will be credited to your account as soon as possible and in any event within 10 days of your order PROVIDED THAT the goods in question are returned by you and received by me in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be credited to you.

4. LIABILITY

4.1 If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 10 working days of the delivery of the goods in question.

4.2 If you do not receive the goods ordered within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 40 days of the date on which you ordered the goods.

4.3 If you notify a problem to us under clauses 4.1 or 4.2 above, our only obligation will be, at your option:

4.3.1 to make good any shortage or non-delivery;

4.3.2 to replace or repair any goods that are damaged or defective; or

4.3.3 to refund to you the amount paid by you for the goods in question in whatever way we choose.

4.4 Save as precluded by law, I will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to me under this condition and I shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause 4.3.3 above.

4.5 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site and to have them imported if ordering from outside the UK. The importation or exportation of certain of my goods to you may be prohibited by certain national laws. I make no representation and accept no liability in respect of the export or import of the goods you purchase.

4.6 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from my negligence.

4.7 All patents, rights to inventions, utility models, copyright and related rights, trade marks, service marks, trade, business and domain names, rights in trade dress or get-up, rights in goodwill or to sue for passing off, unfair competition rights, rights in designs, rights in computer software, database right, topography rights, moral rights, rights in confidential information (including know-how and trade secrets) and any other intellectual property rights, in each case whether registered or unregistered and including all applications for and renewals or extensions of such rights, and all similar or equivalent rights or forms of protection in any part of the world, arising out of or in connection with the goods or the designs and goods shown on our website, are to remain our property.

5. NOTICES

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at(postal address) and all notices from me to us will be displayed on our website from to time or emailed to you at the email address you provide at the time of order.

6. EVENTS BEYOND MY CONTROL

We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond my reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

7. INVALIDITY

If any part of these terms and conditions is unenforceable (including any provision in which I exclude my liability to you) the enforceability of any other part of these conditions will not be affected.

8. PRIVACY

You acknowledge and agree to be bound by the terms of my privacy policy.

9. THIRD PARTY RIGHTS

Except for our affiliates, employees or representatives, a person who is not a party to this agreement has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.

10. GOVERNING LAW

The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.

11. ENTIRE AGREEMENT

These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.

Welcome to NOOSHIN. Below are the terms and conditions on which we will provide the goods in our ‘Ready-to-Wear Collection’. The supply by us of Made to Measure and Bespoke tailoring services are governed by separate Terms and Conditions. References to ‘you’ in these terms shall refer to the customer, and references to ‘we’, ‘our’, ‘us’ shall refer to NOOSHIN, a trading name of Julie Gipson Enterprises Limited